Website Terms of Use

How we collect, use, store, and protect your information when you use Friendly Dolphin.

Last updated: October 7, 2026

Website Terms of Use

Welcome to the Friendly Dolphin Swim School website.

These Website Terms of Use govern your access to and use of this website and its content. By accessing or using this website, you agree to these Terms of Use.

If you do not agree with these terms, please discontinue use of the website.

1. About This Website

This website is operated by Friendly Dolphin Swim School and provides information about our swimming lessons, programmes, locations, coaches, pricing and related services.

Information provided on this website is intended for general informational purposes and does not by itself constitute confirmation of enrolment, class availability or a booking.

2. Swimming Lessons and Enrolment

Swimming lessons and related services are subject to our applicable Terms & Conditions, policies, availability and enrolment requirements.

Submitting an enquiry, registration form or request through this website does not automatically guarantee a swimming lesson, coach, location, class or time slot.

A booking or enrolment is confirmed only in accordance with the confirmation and payment procedures communicated by Friendly Dolphin Swim School.

3. Accuracy of Website Information

We aim to keep information on our website accurate and reasonably up to date.

However, swimming schedules, coach availability, lesson locations, fees, class sizes, programmes and other information may change from time to time.

We reserve the right to correct errors and update or modify website information where reasonably necessary.

Where there is a difference between general information displayed on the website and a specific written arrangement confirmed directly with a customer, the specific confirmed arrangement will apply to the extent of that difference.

4. Pricing

Prices displayed on this website are subject to the applicable terms stated with the relevant swimming programme.

We may update our prices from time to time.

Any applicable fees, deposits or other charges will be communicated as part of the enrollment or payment process.

Unless otherwise stated, displaying a price on the website does not guarantee availability of a particular lesson, coach, location or time slot.

5. Intellectual Property

Unless otherwise stated, the content of this website, including its:

– Text

– Articles

– Swimming lesson descriptions

– Graphics

– Photographs

– Videos

– Logos

– Branding

– Website design

– Educational materials

– Documents and downloadable materials

is owned by, licensed to or otherwise lawfully used by Friendly Dolphin Swim School.

Website content may be viewed for personal and non-commercial purposes.

You must not reproduce, republish, distribute, sell, commercially exploit or substantially copy our website content without our prior permission, except where permitted by applicable law.

6. Acceptable Use

You must not use this website:

– For unlawful or fraudulent purposes

– To interfere with the website’s normal operation or security

– To attempt unauthorised access to our website, systems or information

– To introduce viruses, malicious software or other harmful material

– To collect information about other users without appropriate authority

– To impersonate another person or provide deliberately false information

– To misuse our forms, communication systems or website functionality

– In a manner that infringes the rights of Friendly Dolphin Swim School or another person

We may restrict access to the website where reasonably necessary to protect our systems, users or business.

7. Swimming and Educational Information

Articles, guides, videos and other swimming-related information provided through this website are intended for general educational purposes.

Swimming is a physical activity, and individual abilities and circumstances differ.

Online information is not a substitute for appropriate in-person instruction, supervision or professional medical advice where such advice is required.

Children and inexperienced swimmers should be appropriately supervised around water.

8. Medical Information

Information on this website relating to health, fitness, special needs or swimming participation is general information and should not be treated as medical advice.

If you have concerns about whether you or your child is medically suitable for swimming, you should seek appropriate advice from a qualified healthcare professional.

Please also refer to our Medical & Special Needs Policy.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, maps, payment services, social-media platforms or other external services.

These services are operated independently and may have their own terms and privacy policies.

A link to a third-party service does not necessarily mean that Friendly Dolphin Swim School endorses or controls all information, products or services provided by that third party.

We are not responsible for the content or practices of independent third-party websites.

10. Website Availability

We aim to keep our website accessible and functioning properly but do not guarantee uninterrupted or error-free availability.

The website may occasionally be unavailable because of maintenance, technical problems, security issues, service-provider interruptions or circumstances outside our reasonable control.

We may modify, suspend or discontinue parts of the website where reasonably necessary.

11. External Communications

Our website may provide ways to contact us through telephone, email, messaging applications, enquiry forms or other communication channels.

You are responsible for ensuring that information submitted to us is accurate.

Sending an enquiry does not create a contractual relationship or guarantee that a particular swimming lesson or service is available.

12. Privacy and Personal Data

Personal data submitted through this website will be handled in accordance with our Privacy Policy and applicable Singapore data-protection requirements.

Please review our Privacy Policy for information about how we collect, use, disclose, protect and retain personal data.

13. Photos and Videos

Photographs and videos displayed on this website may be owned by Friendly Dolphin Swim School, licensed to us or used with appropriate permission.

Their presence on our website does not give website visitors permission to copy, reproduce or commercially use them.

Please refer to our Photo & Video Policy for further information regarding photographs and recordings involving our students.

14. Testimonials and Reviews

Testimonials and reviews displayed on our website represent the experiences or opinions of the individuals concerned.

Individual experiences and swimming progress may vary.

Testimonials should not be interpreted as a guarantee that every student will achieve identical results.

15. Limitation of Website Responsibility

We take reasonable care in operating this website and preparing its content.

To the extent permitted by applicable law, Friendly Dolphin Swim School will not be responsible for loss arising solely from reliance on general website information where that information is outdated, incomplete or affected by circumstances beyond our reasonable control.

Nothing in these Website Terms of Use is intended to exclude or restrict any liability or consumer right that cannot lawfully be excluded or restricted under Singapore law.

16. Changes to These Terms

We may update these Website Terms of Use from time to time to reflect changes to our website, services, business practices or applicable requirements.

The latest version will be published on this website together with an updated effective date.

Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

17. Governing Law

These Website Terms of Use are governed by the laws of Singapore.

Any dispute relating to the use of this website will be subject to the jurisdiction of the courts of Singapore, subject to any applicable rights or dispute-resolution procedures available under Singapore law.

18. Contact Us

If you have questions regarding these Website Terms of Use, please contact:

Friendly Dolphin Swim School

Email: [[email protected]]

Telephone: [-]

Website: [https://swimclasses.com.sg]

Effective Date: [07 October 2026]