Frequently Asked Questions and Concerns

Yes, absolutely! It is never too late to learn swimming. We offer customized adult and senior classes tailored to your comfort, joint health, and learning pace.

According to health authorities and public health guidelines, properly chlorinated pool water disinfects and neutralizes viruses effectively. We also adhere to strict hygiene standards.

Yes, we provide trial sessions so you or your child can experience our certified coaching methodology and pool environment before committing to a term.

In the event of lightning alerts or severe weather, pool operators sound the siren for safety. Lessons may be paused, converted to essential land-based water safety drills, or rescheduled.

Yes, replacement slots are arranged with prior notice according to our school’s flexible attendance and make-up class policy.

Please bring proper swimwear, comfortable swimming goggles, a swim cap, and a towel. Kickboards and training aids are provided by our coaches.

Babies can start with water familiarization from 6 months old. Formal stroke mechanics and water safety milestones typically begin around 4 to 5 years old.

Coaches only cancel lessons due to mandatory safety hazards such as lightning alerts or medical emergencies, and all affected sessions are provided with replacement slots.

Yes, swimming in warm, humid pool environments is widely recommended by pediatricians to improve lung capacity, provided your child has doctor’s clearance.

Yes, all Friendly Dolphin coaches are certified under recognized national bodies including NROC, SwimSafer 2.0, Singapore Swimming Association, and Standard First Aid with CPR/AED.

Subject to class size limits and coach availability, our coordinators will gladly assist in booking an alternative slot that fits your schedule.

While each student progresses at their own natural pace, our structured SwimSafer curriculum guarantees systematic mastery of water survival and stroke proficiency.

Infants have shorter stamina and lose body temperature more quickly. A focused 30-minute lesson maximizes enjoyment, bonding, and safety without fatigue.

To ensure the best coaching quality, students are grouped by age and developmental stage. Alternatively, you can book a private family class for both siblings.

We recommend having a light snack 45 minutes to 1 hour before class, or a full heavy meal at least 2 hours prior to avoid cramps or discomfort.

We conduct classes at public swimming complexes across Singapore (including Hougang, Sengkang, Tampines, Pasir Ris) as well as private condominiums.

Our parent-accompanied baby swimming classes welcome infants starting from 6 months old.

Not at all! Many of our adult learners start in their 30s, 40s, and 50s in small, encouraging, adult-only classes tailored specifically for beginners.

Lessons are available across all major ActiveSG swimming complexes islandwide as well as private condo pools.